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6.4 Release Note – ImprovementFest

Huge news! Our latest release of the Hello Health platform, version 6.4, features so many updates and enhancements we had to give it a special name at Hello Health HQ: ImprovementFest! Responding to feedback from you, our Hello Health User Community, we made small, medium and large changes all across the system. See below! It's a big list, but we hope you'll take a minute to check it out and let us know what you think. As always, please don't hesitate to contact the Support team with any questions.

Scheduling/Appointments

Scheduling and Rescheduling is now easier!

  • You can now access the whole calendar when booking an appointment! Just click 'Browse Schedule' when in the 'Add Event' window!
  • You can now search patients by phone number when booking an appointment!
  • A new message warns you when booking outside of working hours.
  • The schedule remembers your viewing preferences between sessions.
  • Patient Instructions Templates!
  • You can see when an appointment was booked by hovering your mouse over an item in the schedule.
  • You can now differentiate Blocked Time and Out of Office events as their 'Notes' are showing as their title.
  • The list view will not show cancelled appointments and "no shows" by default. You can list them if you want by using the 'Filters.'
  • You prefer your schedule split in chunks of 10, 15, 20 minute intervals? You can set your preference in the Scheduling section of your Settings.

Visit/Documentation

  • Made a mistake while editing a multi-line text field? You can now 'undo' your changes!
  • You can share Addendum Notes with your patient.
  • When looking at closed visit notes, the description of procedures are now displayed along with the codes.
  • When looking at the 'EHR Snapshot' in a visit documentation, the codes of each condition is displayed along with their names.

CCOF/Invoices

  • We've made improvements on the print-out format of invoices.
  • Users with the required privileges can now refund invoices paid by credit card.
  • You can now see the 'Payment Date' along with the DOS right from the Invoices dashboard.
  • We've corrected the visit invoice date so that it always reflect the date of service.
  • We've made improvements on how the kiosk handles shared credit cards.

Labs

  • We've simplified the Lab Ordering workflow!

Patient Library

  • You can now create and apply a standard structure to all patients! Create your structure under the 'Folder Tree' branch of the provider's library, and it will be used as a template for every new patient libraries. For patients who already had a structure of their own, you can apply the new structure from a sub menu of the 'Add Folder' button.

New Advanced Search options

  • You can now search patients by birth dates (e.g. all patients born on April 10, or all patients born on April).
  • We've added some flexibility when searching for patients by membership plans.
  • You have patients in different time zones? You can now use that information in your advanced search!

New templates are now available

  • Patient Instructions (when booking an appointment)
  • Notes section of Blocked Time and Out of Office events
  • Description of Custom Events
  • Message for Patient Education

Secure Messages

  • You can now print secure messages.
  • It is now easier to unlink a patient that was linked to a message.
  • You no longer need to manually fill in the patient's name when saving a message to his medical record.

And many other bug fixes and improvements…

  • VIS material (when relevant) will be sent to the Patient Library when administering a vaccine.
  • Vaccines are now sorted by vaccine name both in the EHR or when exported.
  • You can now add better description to tasks, as the maximum character limit has been increased to 5000 characters!
  • The 'Private Info' section remembers what section you collapsed or expanded.
  • The 'Overview' section remembers your last selection of mail box.
  • Patients can be searched and matched by middle name when eRx is received.
  • New specialties have been added to the list when you edit your professional professional profile.

For full details, access our online videos, offering a closer look at the most recent changes in the Hello Health platform.

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